Terms and Conditions
Last updated: 8/13/2025
1. Acceptance of Terms
By accessing and using Jordan Marketplace (Seiq), you accept and agree to be bound by the terms and provision of this agreement. These Terms and Conditions apply to all users of the service, including without limitation users who are vendors, customers, merchants, contributors of content, information, and other materials or services on the website.
2. Use License
Permission is granted to temporarily download one copy of Jordan Marketplace materials for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
- modify or copy the materials
- use the materials for any commercial purpose or for any public display (commercial or non-commercial)
- attempt to decompile or reverse engineer any software contained on the website
- remove any copyright or other proprietary notations from the materials
3. User Accounts
To access certain features of our service, you must register for an account. You agree to:
- Provide accurate, current, and complete information during registration
- Maintain the security of your password and identification
- Promptly update account information to keep it accurate, current, and complete
- Accept all risks of unauthorized access to your account and information
4. Orders and Payments
All orders are subject to availability and confirmation of the order price. Payments are processed securely through our payment partners. By placing an order, you agree to:
- Provide valid payment information
- Pay all charges at the prices in effect when incurred
- Pay applicable taxes in accordance with Jordanian law
- Accept that delivery times are estimates and not guaranteed
5. Product Information
We strive to display product colors, images, and information as accurately as possible. However, we cannot guarantee that your device's display will accurately reflect the actual colors or appearance of products. All product dimensions, weights, capacities, and other attributes are approximate.
6. Returns and Refunds
Return and refund policies vary by vendor. Generally:
- Items must be returned within 14 days of delivery
- Items must be in original condition with all tags and packaging
- Certain items such as perishable goods, customized products, and personal care items may not be returnable
- Refunds will be processed to the original payment method within 7-14 business days
7. Privacy Policy
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information when you use our service. By using our service, you agree to the collection and use of information in accordance with our Privacy Policy.
8. Prohibited Uses
You may not use our service:
- For any unlawful purpose or to solicit others to unlawful acts
- To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
- To infringe upon or violate our intellectual property rights or the intellectual property rights of others
- To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
- To submit false or misleading information
- To upload or transmit viruses or any other type of malicious code
9. Disclaimer
The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, this Company excludes all representations, warranties, conditions and terms whether express or implied, statutory or otherwise. Jordan Marketplace shall not be liable for any damages arising from the use of this website.
10. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the Hashemite Kingdom of Jordan, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of Jordan.
11. Contact Information
If you have any questions about these Terms and Conditions, please contact us through our customer support channels available on the website.
By using Jordan Marketplace, you acknowledge that you have read and understood these Terms and Conditions and agree to be bound by them.