How Can We Help You?
Our dedicated support team is here to assist you with any questions or concerns. We're committed to providing exceptional customer service.
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Frequently Asked Questions
Orders & Shipping
How do I place an order?
Browse our products, add items to your cart, and proceed to checkout. Customer orders are currently paid in cash on delivery.
Can I track my order?
Yes! Once your order ships, you'll receive tracking information via email. You can track your order through your account.
What if I have issues with my order?
Contact our support team immediately through this form or phone. We'll help resolve any order-related issues.
Payments & Billing
What payment methods do you accept?
Cash on delivery (COD) is the only customer payment method currently available.
Do I need to save card details?
No. Customer orders are currently cash on delivery, so Seiq does not ask you to save card details.
What if I have a payment issue?
Contact our support team with details about your payment issue and order number. We'll investigate and help resolve it.
Account & Security
How do I reset my password?
Click "Forgot Password" on the login page, enter your email address, and we'll send you a secure reset link.
How do I update my account information?
Log into your account and go to Settings where you can update your personal information and preferences.
Is my personal information safe?
Yes, we follow strict privacy policies and use advanced security measures to protect your personal data.
Still Need Help?
If you couldn't find the answer to your question, please use the contact form above. Our support team will get back to you within 24 hours.