Privacy Policy

This Privacy Policy explains how Seiq.shop ("Seiq.shop," "we," or "us") collects, uses, and shares information about users of our website, mobile applications, and other online services (collectively, the "Platform").

This Policy applies to all users interacting with our Platform to browse, purchase, or sell products and to use related services ("Services"). We may update this Privacy Policy from time to time. When changes occur, we will revise the effective date at the top of this Policy and may provide additional notice (for example, via our homepage or email). We encourage you to review this Policy regularly.

1. Collection of Information

(a) Information You Provide

We collect information you voluntarily provide when using our Services, including when you:

• Create or manage a user account;
• Place or manage orders;
• Submit shipping and billing details;
• Request marketing communications or customer support;
• Subscribe to newsletters or promotional campaigns;
• Provide feedback, participate in surveys, or engage with interactive features.

Types of information collected may include your name, contact details (email, phone, postal address), shipping information, payment details (processed securely through third parties), login credentials, and any other information you choose to provide.

(b) Information Collected Automatically

We may automatically collect information about your usage of our Services, such as:

• Device and browser information;
• IP address and login activity;
• Pages viewed, products browsed, and actions taken;
• Duration of visits and interaction with features;
• Referring URLs or sources.

(c) Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tools to:

• Enhance your browsing and shopping experience;
• Analyze usage trends and improve our Services;
• Measure traffic and performance;
• Deliver relevant advertising or recommendations.

You can control or disable cookies through your browser settings, though some functionalities may be affected.

2. Information from Other Sources

We may combine information collected through our Services with data obtained from third-party sources (such as logistics or marketing partners, or social media platforms) to verify your identity, fulfill your orders, or enhance your experience. This may include name, account details, contact information, and public profile data shared through those platforms.

3. Transaction Information

We do not store, sell, or lease credit/debit card details or other sensitive payment information to any third parties. All transactions are processed securely through licensed payment service providers. Seiq.shop will not disclose your payment details except as required to complete a transaction or as required by law.

4. Use of Information

Information collected may be used to:

• Manage and provide your user account and related Services;
• Process orders, payments, and deliveries;
• Communicate with you about your orders, promotions, or updates;
• Verify identity and comply with legal obligations (e.g., invoicing, tax);
• Administer internal operations such as billing, audits, and analytics;
• Conduct research and improve user experience;
• Enforce terms, agreements, and legal requirements;
• Detect and prevent fraud, misuse, and other illegal activities;
• Generate anonymized statistics to enhance our Services.

5. Sharing of Information

We may share information with:

• Business partners, suppliers, and logistics providers for order fulfillment and delivery;
• Service providers such as hosting, analytics, marketing, and payment processors;
• Regulatory authorities as required by law or to protect our rights or the safety of others;
• Potential buyers or investors if Seiq.shop's business or assets are sold;

We do not sell your personal data to third parties.

6. Retention of Data

We retain your personal data for as long as your account remains active and for up to 7 years after account closure, or as required by law. Data that is no longer required will be securely deleted or anonymized.

7. Your Rights and Choices

• Account Information: You can update, correct, or delete account information through your account settings or by contacting support.
• Cookies: You may disable cookies via your browser, though some Services may be affected.
• Marketing: You may unsubscribe from marketing communications at any time by following the instructions in our emails or contacting us directly.
• Third-Party Links: Our Services may contain links to third-party websites. We are not responsible for their privacy practices.

8. Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction. This includes encryption, secure servers, and restricted access to personal data.

9. Contact Us

For questions or concerns regarding this Privacy Policy, please contact us at: